Privacy Policy

Last updated: January 2026

1. Controller

AlpenTransfer, Innsbruck, Tirol, Austria.
Email: info@alpentransfer.com

2. Data We Collect

We collect the following personal data when you make a booking inquiry: full name, email address, phone number, and travel details. We also process technical data (IP address, browser type) for website security.

3. Purpose & Legal Basis

Your data is processed to handle your booking inquiry and confirm your transfer (Art. 6(1)(b) GDPR – contract performance). Technical data is processed based on our legitimate interest in website security (Art. 6(1)(f) GDPR).

4. Data Sharing

We do not sell or share your personal data with third parties, except where required by law or necessary to fulfil your booking (e.g., the assigned driver).

5. Data Retention

Booking data is retained for 7 years in accordance with Austrian accounting law (§ 212 UGB). You may request earlier deletion where legally permissible.

6. Your Rights (GDPR)

You have the right to: access your data, correct inaccuracies, request deletion, restrict processing, and object to processing. Contact us at info@alpentransfer.com to exercise these rights.

7. Cookies

We use essential session cookies required for website functionality. You may accept or decline non-essential cookies via the cookie banner shown on your first visit.